We certainly are, we believe that if you offer an Eco product that helps the environment and makes the world a better place – you should also apply that to your business practices
Here are some of the things we implement as we strive to be as Eco friendly as we can:
Shipping : We only use Kraft based boxes/envelopes and for the majority of our orders
Carbon offsetting : we work with a carbon off setting scheme to fund eco-friendly electricity projects across the world
These are just some of the things we try to do, we all strive to be more Eco conscious and a small change makes a big difference
Are you a UK company?
100%.
We have recently had to move production abroad in Asia due to UK steel costs and economy , however our quality and end product are unaffected.
We are even better setup to serve customers Worldwide as we have been for many years
Our genuine caring customer service and professionalism is appreciated by our customers
Do you offer any returns or guarantee?
As standard across Europe we abide by all distance selling regulations and we just want all our customers to be happy. We rarely have any returns , however if we should get any we always try to help the best we can
The old addage – the customer is always right applies here
There are various factors that go into differentiating between cheap and quality Eco Straws here are a few that we lead the indutry on :
Weight of Eco straw – quality and quantity of materials used
Finsh of the Eco Straws , Suction port smoothing and general look
Grip/Thread quality
Fully Stainless steel both INSIDE & OUT
304 Food safe Stainless Steel
Our Eco Straws are made from Food Safe 304 grade (18/8) stainless steel material from our partners Bunkoza who are certified Made in England for thier Eco Straws :
1. All our Eco Straws are cleaned by ultrasonic process to remove any contaminates
2. All the materials used are food grade 304 (also called 18/8), health class and totally safe for use
3. All the Eco Straws are packed in special clean-room to ensure perfect hygiene levels
4. For the suction port where your drink from, we use a special process to remove any burrs leaving it clean, smooth and hygienic
5. Finally they leave no metal taste in your mouth, something which inferior production can create
Do you offer engraving ?
Yes we do , we specialise in creating companies their own custom branded packs
You can use our online creator to choose all the options and order or simply email us anytime and we can support you through all stages of the process. You too can own you own fully custom branded Eco Straws
Can you produce us our own fully branded custom packs?
Yes we do , we specialise in creating companies their own custom branded packs
You can use our online creator to choose all the options and order or simply email us anytime and we can support you through all stages of the process. You too can own you own fully custom branded Eco Straws
We have wealth experience of producing custom branded Eco straws for many customers. There is of course min order quantity; however we can even professionally have your own jute/cotton bag printed with your own message/branding
The materials we use are only the best and concentrating on excellent finish to your liking is always our focus
The only item we can not control as with any product these days , is Import taxes are the responsibility of the buyer and vary from country to country. normally you can claim back majority of these in your country for any VAT/GST element
Again this can vary and are wholly the responsibility of the buyer.
Packaging & Shipping
Can you ship to me in the EU/US ?
Yes – we ship Worldwide, especially across Europe & the US and have done for many years
We only use reputable couriers and keep you updated throughout
What are the Payment methods?
Bank transfer or PayPal , simple and secure
What packaging do you use ? Any plastic?
We always try to ship using the least plastic we can and the most eco friendly manner
Our Eco Straws more than cover any packaging used in plastic waste savings over their lifetime
We also make sure they are packed safely to arrive with you in perfect condition
How fast do you produce custom packs & ship ?
Due to high demand production can take upto 6-7 weeks currently , we always try to be a lot sooner however honesty is the best policy for us
We value quality of product over rushing an order and have even turned down orders where we find quality can not be met due to external reasons
We have a strong reputation to protect and always put customers first
We will only ever sell the best quality Eco Straws Worldwide
Stainless Steel
Bamboo
Paper
304 Stainless Steel inside and out
Food Safe
Burrs removed from drinking end
Usefull grip on neck
Dishwasher Safe
23 cm straight smooth Organic Bamboo
No chemicals used in production
No Greening, no dirt
Reusable Wash and Dry
3 layers of paper, strength tested for over 24 hours in liquid